Terms of Service

The Service is provided by CUTTHWICE OÜ, an Estonian private limited company with registry code 17093572 and registered address at Tornimäe tn 5, Kesklinna linnaosa, Tallinn, Harju maakond 10145, Estonia (“KURB”, “we”, “us” or “our”).

Contact: [email protected]

By accessing or using the Service, creating an account, or purchasing a subscription, you agree to these Terms. If you do not agree, do not use the Service. If you use KURB for an organisation, you confirm that you have authority to bind that organisation.

You must be at least 13 to create an account. If you are under the age at which you can independently enter this agreement or consent to relevant data processing in your country, your parent or legal guardian must approve your use. You must be at least 18, or have the permission of a parent or guardian, to purchase a paid subscription.

KURB may provide features including:

• searching and comparing fashion resale listings from third parties;
• saved filters, favourites, collections and followed brands or sellers;
• email, web or mobile alerts, including price and new-listing alerts;
• KURBO searches and other token-based features;
• machine-learning Price Intelligence estimates and similar-listing analysis; and
• editorial content, reports, translations and related tools.

Features may vary by account, device, location and subscription tier. The current feature description, price, billing period and allowances shown at checkout or on the plans page form part of your purchase.

You must provide accurate information, keep it up to date, protect your login method, and promptly tell us about suspected unauthorised access. You are responsible for activity on your account to the extent permitted by law. You may not sell, share or transfer an account in a way that compromises security or circumvents plan limits.

Authentication and account management are provided through Clerk. Additional provider terms may apply to their part of the service, but they do not replace these Terms or reduce mandatory rights you have against KURB.

• Price and billing: before purchase, checkout will display the price, currency, billing period, included features and any applicable trial. Taxes may be added where required.
• Automatic renewal: if checkout describes a plan as recurring, you authorise the payment provider to charge the displayed subscription price at each renewal until you cancel. We will give any renewal notice required by law.
• Trials and promotions: eligibility, duration and limits are those shown with the offer. If a trial is stated to convert to a paid plan, it will renew at the price disclosed at sign-up unless you cancel before the trial ends.
• Price changes: we will give reasonable advance notice of a change to a recurring subscription price. A new price will apply no earlier than the next renewal after that notice, and you may cancel before it takes effect.
• Failed payment: we may retry a failed payment, ask you to update the payment method, or limit paid features until payment succeeds.

You can cancel a KURB subscription through Account → Billing. Cancellation stops future renewal; unless the checkout or applicable law says otherwise, paid access continues until the end of the current billing period. Cancelling a subscription does not delete your KURB account, saved filters, favourites or collections.

If you are an EU/EEA consumer, you may have a statutory right to withdraw from a distance contract within 14 days of entering it. You can exercise that right by sending an unambiguous request to [email protected]. A withdrawal right may be affected only where applicable law permits and you expressly request immediate performance and provide any legally required acknowledgement. Nothing in these Terms waives a statutory withdrawal right.

Refunds are provided where required by applicable law or expressly promised in the offer. Otherwise, payments and unused portions of a billing period are non-refundable. Contact us if you believe a charge was incorrect.

Some features use tokens or other plan allowances. The plans page explains what consumes an allowance, the amount included in each plan and when it resets. Tokens are a feature-use allowance, not money or stored value: they cannot be transferred, sold, exchanged for cash or carried forward unless we expressly say otherwise.

We may reverse a token charge when a request fails before the feature is delivered. We may also correct balances affected by error, abuse, duplicated requests or fraud. Material changes to a paid plan's allowance will be handled under section 16.

Price Intelligence uses machine-learning models to analyse an image and product details and generate estimated price ranges, time-to-sell information, market suggestions and similar listings. Automated checks may reject an image that does not appear to contain a fashion item.

Automated outputs are estimates, may be incomplete or wrong, and are not a valuation, authentication, financial, legal or professional advisory service. They do not guarantee a sale, sale price, timing, product authenticity, condition or marketplace acceptance. You are responsible for reviewing an output and making your own listing, pricing and purchase decisions.

You keep ownership of images, text, reviews and other content you submit (“User Content”). You give KURB a non-exclusive, worldwide, royalty-free licence to host, copy, process, adapt and display User Content only as reasonably needed to operate, secure, improve and support the Service, comply with law, and exercise or defend legal rights. This licence ends when the content is deleted, except for isolated backups, de-identified data and copies we must retain by law or for an existing dispute.

You confirm that you have the rights and permissions needed to submit User Content and that it does not infringe another person's privacy, intellectual property or other rights. Do not upload unlawful, harmful, deceptive or confidential content that you are not authorised to provide. Reviews and testimonials must reflect a genuine experience and must not be fabricated or misleading.

KURB indexes or links to products offered by independent resale marketplaces, sellers and other websites. KURB is not the seller, marketplace, payment recipient, delivery provider or authentication provider for those third-party purchases. Listing descriptions, availability, prices, authenticity, seller conduct, shipping, returns and refunds are controlled by the relevant third party and may change without notice.

Check the third party's terms, privacy policy and listing before transacting. A dispute about a third-party purchase must generally be taken to that seller or marketplace. This does not exclude responsibility KURB has under mandatory law for its own acts or omissions.

You must not:

• break the law or infringe another person's rights;
• upload malware or attempt to compromise, probe or bypass security;
• interfere with the Service or impose an unreasonable technical load;
• evade account, access, rate, token or subscription limits;
• scrape, harvest or commercially reuse KURB data except as expressly permitted in writing or by mandatory law;
• reverse engineer the Service except to the limited extent that applicable law does not allow that restriction; or
• use the Service to mislead, defraud, harass or harm another person.

Automated access must comply with published robots and rate-limit instructions. Contact us if you want permission for commercial research, data access or another automated use.

The Service, including KURB's software, design, branding and original content, is owned by KURB or its licensors and protected by intellectual-property law. Subject to these Terms, KURB gives you a limited, non-exclusive, non-transferable and revocable right to use the Service for its intended purpose. No ownership rights are transferred to you.

Product names, marketplace branding and listing content may belong to their respective owners. To report alleged infringement, email [email protected] with enough detail for us to identify the work, material and basis of your claim.

You may stop using KURB at any time. You can manage your account through account settings and request deletion by emailing us. Subscription cancellation and account deletion are separate actions; cancel a paid plan before requesting account deletion if the billing interface requires it.

We may limit or suspend access where reasonably necessary to protect the Service, investigate suspected abuse, comply with law, address non-payment or enforce these Terms. Where appropriate, we will explain the reason and provide a reasonable opportunity to resolve the issue. We may terminate an account for a serious or repeated breach.

After we verify and complete an account-deletion request, we delete or de-identify account-linked data, subject to backups and records we must or may retain for billing, security, fraud prevention, disputes and legal compliance. The Privacy Policy explains retention and data-protection rights.

We aim to keep KURB available, but do not promise uninterrupted or error-free operation. Maintenance, security incidents, third-party failures and changes to external marketplaces may affect the Service. We may change, add or remove free features where reasonably needed to develop, secure or operate KURB.

If we discontinue a material paid feature during a prepaid period, we will provide an appropriate remedy required by law, which may include continued access, a substitute, cancellation or a proportionate refund.

We provide the Service with the level of care required by applicable law. To the extent permitted by law, KURB is not responsible for losses that were not reasonably foreseeable when you accepted these Terms, result from your breach or misuse, or arise from a third-party transaction outside KURB's control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, intentional misconduct, or mandatory consumer and data-protection rights. Nothing in these Terms limits any remedy available to you under mandatory EU or national consumer law.

We may update these Terms for legal, security, technical or product reasons. We will post the revised Terms with a new effective date. If a change materially disadvantages an existing user or affects a paid subscription, we will provide reasonable advance notice and any cancellation or other remedy required by law. Changes do not apply retroactively unless required by law or expressly agreed with you.

Our Privacy Policy explains how KURB processes personal data, uses cookies and analytics, handles Price Intelligence uploads, and responds to GDPR rights requests.

These Terms are governed by Estonian law. If you are a consumer, this choice does not deprive you of mandatory protections provided by the law of the country where you usually live. Courts will have jurisdiction as determined by applicable law, including mandatory consumer-jurisdiction rules.

Please contact us first so we can try to resolve a concern. An EU/EEA consumer may also use a competent consumer dispute-resolution body where eligible. Your right to complain to a regulator or bring a claim in a competent court is not restricted.

If you obtained the app through Apple, Google or another app store, the store's usage and payment terms also apply to its part of the transaction. These Terms are between you and KURB, not the app store. KURB, rather than the app store, is responsible for the Service to the extent required by applicable law. The app store may enforce terms that name it as a third-party beneficiary.

If one provision of these Terms is unenforceable, the remaining provisions continue to apply. A failure to enforce a provision is not a waiver. We may transfer these Terms as part of a merger, reorganisation or sale if doing so does not reduce mandatory rights. You may not transfer your account or these Terms without our consent.

Questions, cancellation or withdrawal notices, and complaints can be sent to [email protected] or CUTTHWICE OÜ, Tornimäe tn 5, Kesklinna linnaosa, Tallinn, Harju maakond 10145, Estonia.